Privacy Policy

This Privacy Policy explains how capitalclarity ("we", "us", "our") collects, uses, and protects your personal information when you use this website.

Introduction

We are committed to protecting your privacy and handling your personal data transparently. This policy applies to all visitors and users of our website. By using our site, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect the following types of information:

  • Information you provide directly: When you submit the order form, we collect your name, phone number, and selected journal preference.
  • Technical data: Server logs may automatically record your IP address, browser type, operating system, referring URLs, and access times. This data is used for security, troubleshooting, and site performance analysis.
  • Cookies: We use an essential cookie (cookie_consent) to remember your consent choice for the cookie banner. See our Cookie Policy for details.

How We Use Your Information

We use collected information for the following purposes:

  • Respond to your requests: To process journal requests and communicate with you about availability, delivery, or follow-up questions.
  • Site operations: To maintain, secure, and improve the website's functionality and performance.
  • Legal compliance: To comply with applicable laws, regulations, and legal processes.
  • Business purposes: For internal record-keeping, analytics, and general business operations.

Legal Basis for Processing (GDPR/PIPEDA)

We process personal information on the following legal bases:

  • Consent: When you submit the order form, you explicitly consent to our collection and use of your information.
  • Legitimate interests: We have a legitimate interest in maintaining site security, preventing fraud, and improving user experience.
  • Legal obligations: We may process data to comply with legal requirements or respond to lawful requests from authorities.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

  • Service providers: We may engage trusted third-party service providers (e.g., email hosting, server hosting) who process data on our behalf under strict confidentiality agreements.
  • Legal requirements: If required by law, court order, or governmental authority, we may disclose information to comply with legal processes.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically:

  • Order form submissions are kept for up to 2 years for operational and compliance purposes.
  • Server logs are retained for up to 90 days for security and troubleshooting.
  • Cookie consent records are stored until you clear your browser cookies or revoke consent.

Your Rights

Depending on your jurisdiction (e.g., GDPR in EU/EEA, PIPEDA in Canada), you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Objection: Object to processing based on legitimate interests.
  • Data portability: Request transfer of your data to another service provider (where technically feasible).
  • Withdraw consent: You may withdraw consent at any time, though this will not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details below.

Security Measures

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Our servers are located in Canada. If you access our website from outside Canada, your information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate. By using our site, you consent to such transfers.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Modified" date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Company: capitalclarity
  • Address: 4871 Jasper Avenue, Suite 402, Toronto, ON M5V 2T6, Canada
  • Phone: +1 647 803 59 42
  • Email: [email protected]

Last Modified: December 30, 2025